Privacy Policy

Information We Collect

• —Contact details: Your name and email address if you choose to reach out via our contact links.
• —Usage data: Basic analytics such as pages visited and general geographic region, collected to understand the performance of our website and/or applications.
• —Account and credentials: Information you provide when connecting third-party services to our applications, such as API keys, access tokens, and account identifiers. Sensitive credentials are encrypted at rest.
• —Operational data: Data generated through your use of our applications, including activity logs, sync records, and configuration preferences.
• —Cookies and local storage: Small files or browser storage used to remember preferences, maintain sessions, and support analytics.

How We Use Your Information

• —To respond to your enquiries and communicate about potential engagements.
• —To understand how visitors use our website and/or applications so we can improve them.
• —To provide and operate the services offered through our applications, including integrations with third-party platforms.
• —To process subscription billing where applicable.
• —To comply with any applicable legal obligations.

Third-Party Services

Our applications may integrate with third-party platforms (such as Shopify, Square, and others) to provide their core functionality. When you connect a third-party service, our applications communicate with that service's API solely to perform the operations you initiate. We do not share your data with third parties beyond what is necessary to deliver the services you have requested.

Who We Share With

We do not sell or rent your personal data. We may share information with trusted service providers that assist with hosting, database management, and analytics, and only to the extent necessary for those services. We may also disclose information where required by law.

Your Rights

• —Access: Request a copy of the personal data we hold about you.
• —Correction: Ask us to correct inaccurate or incomplete information.
• —Deletion: Request that we delete your personal data. Removing or uninstalling an application will end your active session. Contact us to request full deletion of stored data.
• —Opt-out: Unsubscribe from any communications at any time.

Data Security

We take reasonable technical and organisational measures to protect your information. Sensitive credentials are encrypted at rest using AES-256 encryption. Data is transmitted over HTTPS and database connections are SSL-encrypted. No system is completely immune to risk, but we work to keep your data safe and limit access to those who need it.

Data Retention

We retain your data for as long as your account or subscription remains active. Operational logs are retained to provide you with an audit trail of activity. If you cancel your subscription, uninstall an application, or request data deletion, we will remove your credentials and personal data within 30 days.

Cookies & Tracking

We use cookies for basic analytics on our website. Our applications may use browser local storage to maintain session state. We do not use cookies or tracking for advertising or cross-site profiling.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website and/or applications after changes are posted constitutes acceptance of the updated policy.

Contact

If you have any questions or requests regarding this privacy policy, please contact us at reachout@macdowallinternational.com.